Privacy Policy for Hacienda Royal
Hacienda Royal (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or submit information through our contact form, including submissions originating from Google Ads.
1. Information We Collect
We collect personal information you voluntarily provide when you:
- Fill out our website contact form, or
- Submit your details through Google Ads lead forms.
The types of personal information we may collect include:
- Full Name
- Email Address
- Phone Number
- Message or Inquiry Content
We do not collect sensitive personal data (e.g., health, financial, or government ID info) through our website.
2. How We Use Your Information
We use your information to:
- Respond to your inquiries or booking requests,
Communicate with you regarding event availability and services, - Improve our customer service and marketing efforts, and
- Track leads generated through Google Ads for performance analysis.
We will only use your information for the purpose for which it was collected unless we obtain your consent to use it otherwise.
3. How We Share Your Information
We do not sell, rent, or lease your personal information to third parties. We may share your information with:
- Trusted service providers who assist us in operating our website or running our business (e.g., email services, form processors), under confidentiality agreements.
- Legal authorities if required to comply with applicable laws or legal processes.
4. Data Storage & Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
5. Cookies and Tracking
Our website may use standard tracking technologies such as cookies or Google Analytics to:
- Monitor website traffic and visitor behavior,
- Measure performance of marketing campaigns.
You can manage your cookie preferences through your browser settings.
6. Your Rights & Choices
Depending on your location, you may have the right to:
- Request access to the personal data we hold about you,
- Request correction or deletion of your data,
- Withdraw consent to future communications.
7. Third-Party Links
Our website may contain links to other sites (e.g., Google Maps or social media). We are not responsible for the privacy practices or content of those sites. Please review their policies before submitting any information.
8. Children’s Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from minors. If we learn we have collected data from a child, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date”. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
